Rahul Bothra, CFO, told analysts on Tuesday that the online delivery firm is planning to hike the delivery fee charged to its customers using Instamart to help improve the profit margins

At the moment, delivery is free only for Swiggy One (the loyalty programme) users while others have to pay a fee

Bengaluru-based Swiggy is planning to increase delivery fees on Instamart orders, reports Money Control. The report quotes chief financial officer (CFO) Rahul Bothra who told analysts about the delivery price hike in the likely future on December 3.

Bothra, addressing analysts after announcing Swiggy’s quarterly results on December 3, noted that the delivery fee construct would gradually shift to reflect the actual costs, although he did not provide a specific timeline for the price hike.

Currently, Swiggy subsidises delivery fees through its loyalty program, Swiggy One, and discounts for new users. While delivery is free for Swiggy One members, other customers pay a dynamic fee.