In 2023, consumers returned retail purchases worth a substantial $743 billion—about 14.5% of all sales. Considering all the lost sales and expenses of transporting and handling products again, the ...
The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...
Returns are shaping the future of retail — and while they’re an integral part of the consumer experience, they’re also becoming a growing pain for retailers. Retailers that offer hassle-free returns ...
MIAMI--(BUSINESS WIRE)--ReturnPro (formerly goTRG), the industry leader in returns management and reverse logistics, is excited to announce the launch of ReturnPro for eCommerce Brands and Marketplace ...
LONDON--(BUSINESS WIRE)--TikTok Shop and ReBound by Reconomy have announced a new partnership that will simplify the returns process for customers and brands. Rakhshan Zahid, Chief Executive of ReUse ...
The impact of retail returns on profitability continues to pose a challenge for retailers. In 2024 alone, consumers returned $685 billion worth of products —13.21% of total retail sales—with $103 ...
In the highly regulated and complex life sciences industry, returns management has traditionally been seen as a necessary operational function. However, advances in technology and increasing emphasis ...
Analyst Insight: The goTRG & SupplyChainBrain Retail Returns Sustainability Report 2024 presents insights from our co-branded survey exploring the evolving landscape of sustainable practices within ...
No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...
Online shopping returns cost retailers billions of dollars, pump tonnes of carbon dioxide into the atmosphere, and dump billions of pounds of waste into landfills, according to a global plastics ...
TikTok Shop and ReBound by Reconomy have announced a new partnership that will simplify the returns process for customers and brands. This partnership means that brands on TikTok’s ecommerce platform ...