One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Before we had gaslighting and narcissism, passive-aggressive behavior was considered a major faux pax. It still is and for good reason. But let's back up a second—what exactly is "passive aggression"?

The phrases passive-aggressive people use without even realizing it can cause emotional harm and confusion. Just because someone might be expressing negative emotions in a subconscious way, that doesn ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...

Some people seem to effortlessly command respect at work while others struggle to be taken seriously. Why? It often comes down to how assertive and authoritative you are. Understanding what it means ...

This post originally appeared on the Crew blog. I used to hate answering questions in class. I mean what if I got it wrong or what if I didn’t say it right? Nope, too many risks. Instead of answering ...