It has become increasingly important for marketers and PR folks to keep a pulse on the conversation surrounding brands on the web while also maintaining relationships with writers, bloggers and other ...

It used to be that angry cu stomers simply called your company and complained loudly to whoever happened to answer the phone. They still do, of course, but now the Internet gives them a much more ...

Even though South by Southwest Interactive (SXSWi) ended yesterday, I have one more installment of my Spotlight on Austin series. Next up is Paul May, CEO and co-founder of BuzzStream, a company that ...

Buzzstream is a new sort of “social media” customer relationship system going into private testing today. It’s designed for public relations employees, so they can see who is talking about their ...