Artificial intelligence (AI) agents and large-language models (LLMs), such as the model underpinning OpenAI's conversational platform ChatGPT, are now widely used by people worldwide, both in informal ...

As AI reshapes the retail landscape, this tool will offer retailers new ways to personalize experiences, streamline operations and drive revenue, the company said. Safe, reliable information: Built-in ...

Artificial intelligence and natural language processing technologies are driving the use of pedagogical conversational agents with empathic capabilities. They are virtual tools (e.g., chatbots) that ...

People increasingly use large language model (LLM)-based conversational agents to obtain information. However, the information these models provide is not always factually accurate. Thus, it is ...

Bloomreach, the AI company for personalization, today announced new enhancements to its Loomi conversational agent, an AI shopping assistant that turns complex searches into guided shopping ...

Sesame’s new iOS app brings its conversational AI agents to the public, offering more natural back-and-forth interactions designed to feel less like traditional chatbots and more like talking to a ...

A new patent - Linguistic Style Matching Agent - granted to Microsoft reveals that the company is working on conversational agents that mirror users' conversational style and/or facial expressions. A ...

LocaliQ unveiled its next version of a conversational AI Voice Agent on Tuesday, extending Dash’s existing SMS agent function to include voice conversations, creating an omnichannel system designed to ...

ElevenLabs has introduced a new conversational AI voice agent, marking a significant step forward in voice technology. Launched recently, the platform has received widespread praise for its innovative ...

A prospective blinded study of 1000 cases analyzing the role of artificial intelligence: Watson for oncology and change in decision making of a Multidisciplinary Tumor Board (MDT) from a tertiary care ...

The company, which serves personal injury firms, added the new features to its Claims Intelligence Platform, alongside an update to its previously released AI Drafts tool. On Tuesday, personal-injury ...

This study examines how matching Embodied Conversational Agents’ (ECAs) appearance to message emotional tone enhances eHealth persuasion through the lens of Elaboration Likelihood Model (ELM) and ...