DALLAS--(BUSINESS WIRE)--Ryan, a leading global tax services and software provider, has been awarded the 2021 International Service Excellence Award for Customer Service Project of the Year - Customer ...

At this year's Inspire conference in July, Microsoft unveiled a new Dynamics 365 Customer Voice service, while also making Connected Store available in preview and updating Fraud Protection. Earlier ...

Laithwaites Wine People has looked to the Cloud to improve its call centre operations, rolling out a public Cloud offering across its new 35 seat customer service centre in Sydney. The company, which ...