Design thinking is everywhere, but definitions and interpretations vary. Design thinking is everywhere, but definitions and interpretations vary. Is it a paradigm allowing you to “think like a ...

In recent years, Design Thinking techniques, developed and adapted by organizations such as IDEO.org and the Stanford d.School, have become increasingly popular approaches utilized to drive creative ...

Building a customer-centric future is more important now than ever. Agile CX designs that can keep up with changing customer preferences are essential. The race to customer experience (CX) excellence ...

The value of design thinking has been well documented in the past. This value can range from increased adoption to more revenue. With some minor modifications to already common software development ...

First-year honors nursing majors (left to right) Jared Ramos, Erin McCarthy, Alannah Crozier, Charlotte Rotter and Kalisa Chambers use Post-it notes to create a problem tree, as part of initial design ...

Are you a creative or inventive person? Or would you like to be? Would you like to harness your creativity to solve problems for your company or for society? Would you like to add design-driven ...

When just about all business activity — both with customers and employees — was hurriedly moved to digital a few months ago, one could be forgiven for not paying close attention to the nuances of the ...

Quite simply, work is different today. The COVID-19 pandemic has upended workplace routines and destroyed norms. Team rooms have become Zoom rooms. Gone are the informal chats in the hallway or by the ...

The experience design and management program is a growing field students can cater to their individual career choices. “We feel like we are at the forefront of being an amazing business school ...