“Online reviews are typically the first impression a patient will get, and first impressions are everything,” Marasco told ...

Online doctor ratings can help you select the right medical professional for your needs. Knowing what the ratings mean and how to identify red flags in written reviews can be important. Anybody can ...

Online doctor ratings can be very useful when choosing who to consult, but they have some shortcomings that it is important to be aware of. Ratings may provide insight into a doctor’s communication ...

Ratings and reviews for healthcare services allow people to find healthcare professionals who best fit their unique needs and situations. As access to in-person healthcare became restricted during the ...

Do you look forward to a medical appointment as a highlight of your week? Of course not! Do you arrive expecting good news? You are relieved if they say: “Everything is fine, see you next year.” You ...

As a health policy professional who has spent nearly two decades working in health care quality measurement—much of it at the Centers for Medicare & Medicaid Services (CMS) and private payers—I (Ma) ...

As medicine leans harder on electronic portals and telehealth, these patients are finding themselves shut out of their own ...

A sweeping meta-analysis of 15 studies found patients consistently rate AI chatbots as having more empathy than real ...