We were promised empathy in a box: a tireless digital companion that listens without judgment, available 24/7, and never sends a bill. The idea of AI as a psychologist or therapist has surged ...

People are turning to AI chatbots for reassurance about medical concerns, but the type of empathy offered by AI is deceptive ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Customers prefer human responses to their problems, even when they rate AI responses as ...

Artificial intelligence models trained to act friendly and empathetic tend to sacrifice factual accuracy and become more likely to agree with a user’s incorrect beliefs, according to new research.

Talkspace reports that while AI can aid mental health through tools like chatbots, it cannot replace therapists due to the ...

Artificial Intelligence (AI) agents, particularly the large language models (LLMs) underpinning the functioning of ChatGPT and other popular conversational platforms, are now used daily by millions of ...

Brown University study shows how LLMs routinely breach mental health ethical standards such as the American Psychological Association (APA) professional codes of conduct.

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. It answered without hesitation. “I do not have empathy, emotions, intentions, or ...

Fake empathy, humor, chattiness, and other human-like qualities can delude chatbot users into believing AI has thoughts and feelings. It doesn’t, and there's an intriguing way to fix the problem.

AI nurses are no longer a futuristic concept. They’re being tested out and deployed in medical care settings around the world. “Some hospitals have already introduced AI nurse robots, companion robots ...