Microsoft has fixed a known issue that wiped mouse settings on some Windows 11 systems after installing the KB5120998 August 2026 preview update.
If your mouse cursor turns white or disappears in text fields in Chrome or Edge, use the following solutions to fix this problem. You should also clear the cache and cookies of Chrome and Edge.
Windows Report on MSN
Microsoft Confirms Windows 11 KB5120998 Breaks Mouse Cursor Settings & Animation, Desktop Customization Also Affected
Microsoft confirms KB5120998 Windows 11 bugs resetting mouse customization and desktop backgrounds after August updates, affecting some users.
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