Microsoft has fixed a known issue that wiped mouse settings on some Windows 11 systems after installing the KB5120998 August 2026 preview update.

Are the mouse and keyboard not working in Windows 11? Try disabling fast startup, scan for malware, update driver, amongst other fixes.

Microsoft has confirmed that the KB5120998 August 2026 non-security preview update is reverting mouse settings on Windows 11 systems. According to user reports, mouse cursor personalization settings ...

The Windows 11 update KB5124008 fixes issues related to the display of the mouse pointer. The operating system should now correctly display custom mouse pointer settings, including size and pointer ...

Windows 11's latest KB5120998 update can spark further frustration as it is breaking even more custom settings users rely on.

Microsoft has released new Windows 11 builds under the Beta channel. It brings several features and improvements.