Making a Change Group, a nonprofit based in Chester, Pennsylvania, provides free conflict resolution training to young people. Participants also learned how to use computers and build their resumes.

Forbes contributors publish independent expert analyses and insights. Harrison Monarth is an executive coach who covers leadership. As workplace dynamics become increasingly complex, managers need to ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...