Years of useful Google Nest help is going down the drain ...

Google will shut down three long-running Google Groups forums for advertising developers early next year as it moves all technical support into official channels. Driving the news. Google will stop ...

The Google Web Search Help, Google News Help & Google Merchant Center Help forums all are announcing new changes coming to how forum members are ranked in these forums. Instead of the 4 levels, there ...

We rarely cover forum news about the forums themselves, so I figured I pull out one significant thing that happened in the forums over the past 24 hours that is really bothering some forum members. As ...

Don't take this personally, but Google doesn't want to talk to you. Part of it is that they'd be absurdly busy if they ran an employee-reliant customer support call center, as hundreds of millions of ...