As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Talking too much shuts down others, while talking too little can be boring. Learning to elaborate personal stories ...

Difficult conversations: We all have them. They come up because things change, especially during a pandemic. We’re dealing with layoffs, work from home, back-to-school, forced isolation or forced ...

Nothing is more magnetic than a person who can have a good conversation without hijacking it. Here are four steps you can take to become that person. Natural magnetism isn’t about being the loudest ...

Make conversations less awkward with this easy tactic. Yes-or-no questions keep conversations from settling into a good flow—or end it before it really starts. The best conversation starters invite ...

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

In the workplace, face-to-face conversation improves the bottom line, leads to higher productivity, and is associated with reduced stress. Recent research supports the business case for conversation.

We all have that one friend who, no matter the situation, finds a way to bring the conversation back to themselves. It doesn’t matter what you’re talking about. They can relate anything you say to ...

Tough talk can be, well, tough. But it’s also critical for ensuring your team is working at its best. Learn what holds managers back and how to remove the block that may be hurting your bottom line.

Social media and mobile phones are major disruptors of face-to-face conversations. Recent research has conclusively demonstrated that the indiscriminate (and borderline addictive) use of mobile phones ...