Q: Microsoft told me that I need a new hard drive for my Windows 7 laptop. Should I buy a new hard drive or a new computer? I don't want Windows 10. Alicia Vidal, West Miami, Fla. A: Buy a new hard ...

A typical home desktop computer or laptop hard drive can contain your social security number, credit card numbers, bank account numbers, and website logins and passwords. This information can remain ...

Since the Help Desk launched last year, we've received loads of requests for the best ways to preserve different kinds of data in our lives: think voice mails, conversations and even cherished home ...

To format a hard drive before you start using it in Windows, use the Disk Management utility; on a Mac, use Disk Utility.

Knowing how to wipe a Mac and reset it to its factory settings can be a vital step if you're trying to sell or fix it. Here's how to do it.