IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Imagine getting the full functionality of recommended ITIL v3 applications like configuration management, service desk, CMDB and so on without installing any software in your data center.

Integrated ITSM and HRSD systems are pivotal for modern HR transformation. This article explores how integrating these systems enhances HR processes, service delivery, and operational efficiency while ...

ServiceNow, Inc. (NYSE:NOW) caters to the SaaS industry as it offers cloud-based software solutions to enterprises. Its subscription revenue, which is a key metric for Saas businesses, went up by 23% ...

DUBLIN, Jan. 16, 2020 /PRNewswire/ -- The "Information Technology Service Management Market - Growth, Trends, and Forecast (2020 - 2025)" report has been added to ResearchAndMarkets.com's offering.

STAMFORD, Conn.--(BUSINESS WIRE)--New survey research from leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds planned enterprise spending on ...