I once had a boss who believed he communicated clearly. Each week on Zoom, he laid out what he wanted us to work on. I listened closely, yet I often felt unsure about what he actually meant. When I ...

All successful leaders, from front-line supervisors to senior executives, constantly want to know if their leadership style is effective. Great leaders are humble enough to know it might not be, ...

We learn by doing, which is why having a mentor who can show you the ropes is so valuable. But what if, in addition to teaching a procedure or advising on your career, your mentor taught you how to be ...

Leaders who treat gratitude as a daily practice and recognize excellence see sharper rises in employee engagement and retention. Annual bonuses and one-size-fits-all recognition can backfire. Leaders ...

University of Phoenix College of Doctoral Studies announces a new white paper, "Leadership Opportunities for Increasing Employee Value through Artificial Intelligence," authored by Andrew C. Lawlor, ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. “People don’t leave jobs. They leave bad bosses.” There is ...

These six clues always predict whether or not there’s strong leadership nearby. If you don’t see these six things, poor leadership isn’t far. Employee engagement and initiative-taking are clear ...