Elyssa is a digital news producer for CBS Chicago. She covers breaking news and manages the station's social media presence. CHICAGO (CBS)-- Metra reported a systemwide outage on the Ventra app ...

Thursday marks an epic shift in how Metra does business. The commuter railroad will slim its 10-zone system to four and shake up fares in the process. It also will end in-person ticket sales and ...

Some big changes are coming throughout Metra’s system, including on its busiest line. According to the agency, ticket windows at stations on the Metra BNSF line officially closed for good on Monday, ...

CHICAGO (WLS) -- The Ventra app outage expanded on its second day and impacted Chicago Transit Authority, Metra and Pace passes and tickets, Ventra said. The outage comes one day after Metra rolled ...

Tickets go on sale Wednesday for this year’s Metra holiday trains, where Metra riders can meet Santa and Mrs. Claus, as well as other holiday characters. Holiday trains will run on the Metra Electric, ...

It's a feat only Santa Claus could pull off. In 2022, Metra offered a holiday train on just one route - the Metra Electric Line. This year, Santa's commuting on five train lines in the same season.

There could be some big changes coming to the way you purchase and use tickets on the Metra rail system beginning next month. The biggest changes will come as ticket windows close on all of the system ...

CHICAGO (WLS) -- The Ventra app is back up and running again Sunday after being down for multiple days. Metra said the real test on the app's ability to handle operations will be during the Monday ...