During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...
July 1, 2024 -- On June 4, Microsoft introduced the latest milestone in our journey towards modernizing customer engagement: Microsoft Dynamics 365 Contact Center, a Microsoft Copilot-first contact ...
Microsoft on Tuesday announced that its upcoming release of Microsoft Dynamics 365 Contact Center, a Copilot-powered cloud contact center solution, will be generally available on July 1. This ...
WAKEFIELD, Mass., June 17, 2025 /PRNewswire/ -- Glance, a leading provider of cobrowse and visual collaboration solutions, today announced the availability of its Glance Cobrowse for Microsoft ...
Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...
NEW YORK & NOIDA, India--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform customer service ...
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