The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

Microsoft's Quick Assist app will be getting enhanced by Windows quality updates, starting this month and the next, and these updates may overcome issues associated with its switch to being a Windows ...

Windows admins have been expressing their dismay at Microsoft's decision to move the Quick Assist remote assistance tool to the Microsoft Store. Quick Assist allows Windows 10 and Windows 11 users to ...

Financially motivated cybercriminals abuse the Windows Quick Assist feature in social engineering attacks to deploy Black Basta ransomware payloads on victims' networks. Microsoft has been ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

Following a recently documented Black Basta ransomware vishing campaign, Microsoft Threat Intelligence acknowledged May 15 that a financially motivated threat actor tracked as Storm-1811 since ...

Remote desktop connections have many uses, whether it's for professional purposes or helping someone out. You've probably had to help a friend or family member over ...