NatWest bank has launched a service that will enable businesses to quickly check the identities of customers. The bank’s customers can easily and safely consent to bank-held data being shared with the ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Built upon the foundations of open banking, Natwest's ...

NatWest Group is making its new Customer Attribute Sharing service available to businesses as “an embedded digital ID solution after signing a deal with identity service provider OneID.” The bank is ...

NatWest and RBS have today launched ‘Mobile Chat’ in partnership with Grapple, allowing users of the business banking apps for the pair to receive in-app, real-time customer service. After they have ...

NatWest customers should check their accounts after a technical glitch has seen more than a hundred thousand people having duplicate payments taken, leaving many overdrawn and liable to fees. Here is ...

Whilst digital technologies can bring convenience and more control to banking services, it's also arguable that the advent of online financial services has distanced the customer's relationship with ...

A NatWest customer has praised a whistleblower for informing him that his personal data had been breached, describing the bank’s handling of the issue as “disgusting”. In the same way another former ...

NatWest is announcing the launch of Cora+, an upgrade to its digital assistant, Cora, developed in collaboration with IBM. NatWest is to introduce the new version of Cora during London Tech Week and ...