How an employee does his job affects his performance, co-worker morale and customer views of the business. As a business leader, you need employee reviews that have standard and objective ways to ...

National policies to improve health care quality have largely focused on clinical provider outcomes and, more recently, payment reform. Yet the association between hospital leadership and quality, ...

Unfortunately, this book can't be printed from the OpenBook. If you need to print pages from this book, we recommend downloading it as a PDF. Visit NAP.edu/10766 to get more information about this ...

The evolution of health care quality metrics over the preceding decades illustrates an enduring commitment toward enhancing patient outcomes, refining the structure of health care delivery, and ...

Too many organizations still think about performance management as a compliance exercise or a check-the-box activity done once or twice a year. Even when companies move toward continuous performance ...

To manage employees’ performance as effectively as possible, look to the future. Here are some performance management trends you can implement. The introduction of new human resources (HR) technology, ...