Google Cloud Spanner also delivers relational structure, but at very high levels of service. Google makes the bold promise of “99.999% availability SLA, no planned downtime, and enterprise-grade ...

What if customer service could reach for Google? Salesforce.com just launched a new customer service application called Service Cloud.

Cloud computing has become a household term with growing significance and traction in the technology world. Simply stated, cloud refers to any service offered over the Internet. The concept behind ...