Trader Joe's has been ranked the top grocery chain for customer satisfaction in the latest American Customer Satisfaction ...

Jersey Mike's scored 84 out of 100 in the 2026 American Customer Satisfaction Index, overtaking Chick-fil-A's 11-year hold on ...

Jersey Mike’s edged Chick-fil-A in a national customer satisfaction survey, marking the first leadership change in more than a decade.

Google's push into AI-driven search doesn't seem to have hurt customer satisfaction. Meanwhile, ads are problematic for social media users. Americans are more satisfied with Google Search than a year ...

TROY, Mich.: 27 March 2025 — In an uncertain economic environment in which overall consumer financial health, 1 total deposits, annual household income and total investments are declining, retail bank ...

A sweeping customer satisfaction survey finds social media platforms are getting fewer Likes than before–with Facebook ending up in last place. The results of the American Customer Satisfaction Index ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Customer satisfaction with U.S. federal government services jumped 2.9% to a score of 68.2 out of 100 this year, according to the American Customer Satisfaction Index Federal Government Report 2023.

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...