Cross-cultural sentiment analysis in restaurant reviews presents unique challenges due to linguistic and cultural differences across regions. The purpose of this study is to develop a culturally ...

Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...

Sentence-level sentiment analysis (SLSA) aims to identify the overall sentiment polarity conveyed in a given sentence. The state-of-the-art performance of SLSA has been achieved by deep learning ...

Cultural sensitivity matters. Sentiment systems now account for cultural nuances, which helps support global trust and better customer relationships. Throughout my three and a half decades in the ...