This year, approximately 25 regulators from across the country gathered July 20–25 at the University of Wisconsin-Madison for ...

Empathy isn’t a switch claims professionals can flip. Three industry leaders say sustaining it takes self-leadership, and ...

While workers’ comp and group health are vastly different, experts who've worked sides both say both offer lessons, and comp ...

Rising Medical Solutions’ latest benchmarking study finds the best claims organizations aren’t chasing different strategies.

Some people think of risk management and commercial insurance as staid and dull. Even some insurance executives believe their industry is inferior to the power of Wall Street or innovation of Silicon ...

Business handled by Managing General Agents (MGAs) reached almost $100 billion in premiums during 2024, as fronting carriers saw premium growth in excess of 20% in 21 of the last 24 quarters, ...

The New Jersey Supreme Court recently affirmed a lower court ruling that classified teachers as “essential employees” during the COVID-19 pandemic, a decision with significant implications for workers ...

The Home Depot, a leader in the home improvement retail industry, faced a significant challenge in its Tool Rental Centers. In 2016, an in-depth analysis revealed that more than half of injuries in ...

Insurance director Melora Copeland was concerned that the pending claim against her company, Compass Group USA, would blow up its renewal. And there was little time to react. The food service company ...

World-class client service starts with knowing a client and understanding their priorities and preferences, explained Laurie Champion in her application. This includes effective client and stakeholder ...