This SOCITM report sheds some light on the impact of outsourcing local authority ICT services, suggesting that authorities with significantly outsourced ICT services spend 25% more per user and that ...

Research published today by the National Federation of ALMOs (NFA) and the Association for Retained Council Housing (ARCH) charts the impact of Universal Credit on the rent arrears of households ...

The first cohort of heads of children’s services to take part in a leadership development programme will start the course later this year. The programme is to be run jointly by the National College of ...

The ground-braking pilot of an e-Democracy National Project to engage the public in dialogue has gone live in Bristol. Based around a standalone website, http://www ...

Local government leaders are concerned at plans announced by Education Secretary David Blunkett to clamp down on councils which fail local schools.The Government says that if local education ...

By Jacqueline A-M. Coyle-Shapiro and Ian Kessler.Given that the contingent worker is likely to be a familiar presence in the public service workplace of the future, this paper explores the ...

By Conor RyanThe pamphlet recognizes recent improvements in education but highlights weaknesses. A quarter of children are unable to read and write adequately, there are problems with much teacher ...

By Larraine SegilEverything the author says in this book about the ten essential traits for managers is based on personal experience. Everything she recommends she has done herself. This presentation ...

By Jonathan WolffRedistribution may be moving back up the political agenda – but what do we actually mean by redistribution? Even once we are agreed that an inequality ought to be rectified, there are ...

By Robert JonesAs the system of Best Value develops and matures, this article argues that there is a need within the literature for more research into the micro-management processes of public ...

By Lyndsey Rashman and Jean Hartley.This paper examines the Beacon Council Scheme as a distinct policy element within the UK government’s wide-ranging local government modernization agenda. The aim of ...

By George A. BoyneProblems of public service ‘failure’ are high on the political agenda in the UK, and many national and local organizations are searching for effective turnaround strategies. Although ...