BPO workers say AI tools are monitoring their calls, assisting them with customers, and scoring their performance.

The Justice Department’s push for Google to sell off its Chrome browser is a good start, but not nearly enough.

Zoom Video Communications Inc. gave a sales forecast for the current quarter that failed to impress investors who were ...

What was once just a video call service now claims to be an “AI-first company delivering modern hybrid work solutions that ...

Github Spark launched with minimal fanfare a few weeks ago, promising to revolutionize the world of app and software coding.

Zoom is changing its name from Zoom Video Communications Inc. to just Zoom Communications Inc. In a post on the company blog, ...

A massive outage at Microsoft has crippled Microsoft 365 and is impacting global users of Teams, Outlook and Exchange emails, ...

Adnoc chief technology officer Sophie Hildebrand tells Upstream why she believes energy employees shouldn't fear the rapid ...

As well as the workweek shrinking from five to three and a half days a week, Dimon also predicts that staff in the future ...

Google's recently launched Google Developer Program has gained new features — but you'll have to pay for them as part of a ...

Reports of issues began around 8 a.m. ET and spiked around 12:30 p.m. ET, according to DownDetector (which shares a parent ...

This Windows 11 Pro lifetime (and legal) license is available at a record low price.