Thought Industries today introduced the Customer Knowledge AI Platform, which brings fragmented customer knowledge together so businesses can deliver trusted, accurate guidance wherever customers and ...

Glance, providers of a personal shopping platform backed by InMobi, has integrated its agentic commerce technology with PayPal, bringing real-time product data and native checkout directly to Glance ...

AskNicely, a customer experience platform provider, and JAVLN, the insurance broking software company behind JAVLN Officetech, have partnered to help insurance brokerages deliver a more consistent, ...

Consumer trust in businesses and institutions has been eroding for some time, but they remain loyal to personal relationships. In fact, plenty of research over the past few years has found that ...

Automation Anywhere, a provider of agentic automation and orchestration, will acquire Boost.ai, a provider of conversational artificial intelligence. Financial terms of the deal were not disclosed.

Median tenure for chief marketing officers has fallen 35 percent since 2010, according to a study by CMO Huddles, a peer community for marketing leaders, and Findem, providers of an artificial ...

DoubleVerify, providers of a platform to verify media quality, optimize advertising performance, and prove campaign outcomes, has launched attribution measurement for advertising on ChatGPT.

AnySoft has released Anya, a team sales agent tha lets revenue operations teams configure proactive agents once and deploy them across the company, a team, or an individual seller. Each seller gets a ...

IT and data center services and consulting firm Flexential had been putting on marketing webinars for several years, but the Denver-based company put its webinars on hold for a while as it looked to ...

Zeta Global, an artificial intelligence infrastructure company, will acquire Digital Audience, a data infrastructure company that expands identity and activation capabilities across the digital ...

Essent, part of the E.ON Group, is the Netherlands' largest energy supplier, serving roughly 2.5 million customers. Despite its strong market position, Essent's legacy on-premises contact center voice ...

Gladly today launched agentic commerce, joining its agentic service to give companies one conversational artificial intelligence engine that sells to and serves customers in one conversation, ...