New interoperability standards emerge to support personal AI agents as they interface with e-commerce and customer service.

Stacker ranked the 15 best major online retailers using data from the American Customer Satisfaction Index.

- Amazon AMZN+0.27% blocked xAI's Grok shopping bots, citing unauthorized AI access to its platform. - Musk criticized Amazon ...

Elon Musk hints at launching an Amazon rival after claims of Grok AI bots being blocked. Here is what happened and why Amazon ...

An Ohio judge has ruled that Amazon must face trial on claims that its Merch on Demand service directly and vicariously ...

From unknown orders and charges to video, Alexa, and business purchases. A defense playbook for users.“An item I don't remember buying was ordered.”If you receive such a notification, your first ...

Once upon a time, there was a genuine human warmth on the other side of the screen.When trouble arose with an Amazon purchase ...

Elon Musk hints at launching an Amazon competitor after alleging restrictions on Grok shopping bots questioning about ...

A ring matching one that tested at more than 9,000 times the U.K.’s legal cadmium limit has resurfaced on Amazon under a new seller. A similar “sterling silver” design sells in the U.S. for $4.99, ...

A reputation for low prices can help a company win customers. It can also make it harder to sell them something expensive.

Somizi’s Amazon. co. za campaign highlights another route to market for South African entrepreneurs. Here are the seller ...

The Everything Store shows Bezos converting customer obsession and multi-year losses into logistics and cloud advantages ...