The call is designed to scare recipients into responding, potentially leading them to reveal personal information under the threat of legal action or the promise of a nonexistent refund ...

The review conducted by the Office of the Inspector General examined the SSA’s national 800-number telephone system and concluded that overall service improved during fiscal year 2025. According the ...

Diamond Hill Investment Group, Inc. ( DHIL) M&A Call December 17, 2025 2:00 PM EST ...

The Social Security Administration's claims that its customer service has shown significant improvement are accurate, a government oversight group reported Monday, but critics argue the report's ...

Esther Yoo and Pilar Kam of the University of Hawaʻi at Mānoa Refugee & Immigration Law Clinic spoke with HPR’s Maddie Bender about its Deportation Defense Hotline.

The agency’s “average speed of answer” metric masks longer call wait times, according to data in a recent OIG report.

Elizabeth Warren was 'completely wrong' about Social Security phone data, says commissioner Frank J. Bisignano after audit ...

While many 988 call-takers say they feel well prepared to pick up any crisis call, they say short staffing can create a ...

From fake car warranties to phony charity appeals, the FTC reveals the most common tactics scammers are using.

NASHVILLE, Tenn. (WSMV) - Five years after a Christmas Day bombing knocked out phone service across Middle Tennessee, Metro ...

Worthington Steel, Inc. (NYSE: WS) Q2 2026 Earnings Call Transcript December 18, 2025 ...

The city is using AI to answer phone calls to the Department of Neighborhoods to help respond to residents faster.