Cosmos Data Technologies, the official reporting and analytics platform built specifically for Microsoft Dynamics 365 Business Central cloud, today announced native connectivity to Microsoft Dataverse ...

It’s a frustrating but common experience: one moment you’re editing a document or checking your email on your Android phone, and the next, the Microsoft 365 app crashes, freezes, or simply won’t open.

Next month, Microsoft will begin automatically installing the Microsoft 365 Copilot app on Windows devices outside the European Economic Area (EEA) region that have the Microsoft 365 desktop client ...

Details have emerged about three now-patched security vulnerabilities in Dynamics 365 and Power Apps Web API that could result in data exposure. The root cause of the first vulnerability is the lack ...

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Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

The Microsoft Dynamics 365 Contact Center is transforming customer engagement through Generative AI technology across various communication channels. It serves as an Copilot-first contact center as a ...

If you already have a Dynamics 365 Field Service, Dynamics 365 Guides, and/or Dynamics 365 Remote Assist license, you can access the new remote assistance capabilities in your mobile Teams app ...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...