Customer-Centric Approach Forthing’s customer service is designed to support users with inquiries and after-sales services. With a dedicated support team, customers can easily access information about ...

It takes a lot of skill and charisma to become a celebrity chef, but sadly this talent doesn't always translate to a ...

The service industry "is being defined by a dramatic escalation in rage, uncivility, crises responses and class-based ...

Lately in Tyler, I’ve noticed something interesting: some businesses seem to have lost the plot on customer service… and ...

Sarah Mills says a recent WestJet incident where bags didn’t make it to Mexico along with the passengers highlights once ...

Pay-TV broadcasters, such as DStv, and streaming services, like Netflix, are facing a growing threat of piracy globally, ...

Dozens of people have reported issues with customer service, delayed deliveries and refunds, and warranty disputes at popular ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

A wedding vendor customer claimed the contract she signed prohibited her from leaving a bad review in what was likely an ...

What nobody expected was that the “thief” was actually another dealership, the one that sold the Mazda in the first place.

Despite this, Coinbase refused to pay the $20 million ransom, instead offering a $20 million reward fund for anyone providing ...

Quotes can vary significantly by insurer for the same coverage.