During the CEM Africa 2025 Summit, Huawei unveiled its comprehensive portfolio of Artificial Intelligence Contact Centre ...

Teresa Youngblut is charged with murder in the fatal shooting of David Maland during a traffic stop in northern Vermont.

We’re seeing the conversation shift from ‘Can AI help?’ to How do we integrate AI that can think and act like our best team ...

On August 12, Sendbird, an AI communications platform, announced a 3-year strategic collaboration with Amazon Web ...

We live and work in a world where being busy is equated with success. However, this new AI era presents a chance to approach ...

Workday Inc., the human resources and finance software giant, announced today that it has acquired Flowise, an open-source, low-code platform for building AI agents and workflow automation.

A recent article puts Agentic AI in perspective. The author wrote: “Would you hire an electrician to fix your toilet? Of ...

Alibaba has released Accio Agent, an AI -driven tool it said is intended to automate up to 70% of product sourcing and development tasks. Built on its Qwen model and trained on one billion product ...

While OpenAI’s GPT-5 is highly-performant, capable and an important step forward, it features just faint glimmers of true ...

Salesforce stock is a buy after a 30% drop. Strong Q1 2026 results, AI-driven growth, and a transformational acquisition ...

When we first talked about decentralizing AI, we focused on compute, data and governance models – and those still matter.

Human Touch Still Reigns Supreme: A striking 88% of consumers are satisfied with interactions handled mostly or fully by ...