Introduction: Care home residents are at particular risk from medication errors, and our objective was to determine the prevalence and potential harm of prescribing, monitoring, dispensing and ...

Background Formal evaluations of programmes are an important source of learning about the challenges faced in improving quality in healthcare and how they can be addressed. The authors aimed to ...

Introduction: Falls in hospital inpatients are common, with reported rates ranging from 3 to 14 per 1000 bed days. They cause physical and psychological harm, are associated with impaired ...

Background There is increasing interest in how patient complaint material can be used to highlight areas requiring quality improvement (QI) in healthcare. However, knowledge of using complaint ...