Following the post-COVID wave of digitalization, the hospitality industry is facing a second major turning point. Shifting customer behavior and the rapid rise of new technologies are playing mainly ...

A supplier announces a recall of a specific lot of tomatoes, and the team at a multi-location restaurant group springs into ...

Kirk Grogan, COO and Co-Founder of TipHaus, brings more than two decades of experience in restaurants, fine dining and luxury ...

Restaurant websites, online ordering systems and digital loyalty programs feature prominently in how consumers decide where ...

Bad food rarely sinks a restaurant on its own. More often, the technology falls behind. Orders arrive in one place, payments ...

The deployment gives restaurant teams access to guest history and relationship context as diners arrive, allowing employees and managers to act on that information during the visit rather than ...

McDonald’s is preparing one of the largest restaurant modernization programs in its history, committing $8.5 billion in franchisee support through 2036 as it introduces new restaurant designs, ...

Deliverect, the global restaurant technology company powering digital ordering for restaurant brands worldwide, has announced a partnership with KPOT Korean BBQ & Hot Pot, the Korean BBQ and hot pot ...

McDonald’s is nearing completion of a sweeping technology consolidation that will bring data from its major global markets into a common repository, creating a foundation for a much broader use of ...

MarginEdge has secured $80 million in Series D financing, giving the restaurant management technology provider significantly more capital to expand its product capabilities and compete in an ...

When a platform charges extra for priority service, the dispatch system, courier app and customer-support process should all agree on what the customer bought.

Atoms, the industrial automation company led by Uber co-founder Travis Kalanick, has announced a $1.7 billion investment that brings CloudKitchens and several related food technology businesses into a ...