Thought Industries today introduced the Customer Knowledge AI Platform, which brings fragmented customer knowledge together so businesses can deliver trusted, accurate guidance wherever customers and ...

Glance, providers of a personal shopping platform backed by InMobi, has integrated its agentic commerce technology with PayPal, bringing real-time product data and native checkout directly to Glance ...

AskNicely, a customer experience platform provider, and JAVLN, the insurance broking software company behind JAVLN Officetech, have partnered to help insurance brokerages deliver a more consistent, ...

AnySoft has released Anya, a team sales agent tha lets revenue operations teams configure proactive agents once and deploy them across the company, a team, or an individual seller. Each seller gets a ...

Automation Anywhere, a provider of agentic automation and orchestration, will acquire Boost.ai, a provider of conversational artificial intelligence. Financial terms of the deal were not disclosed.

Zeta Global, an artificial intelligence infrastructure company, will acquire Digital Audience, a data infrastructure company that expands identity and activation capabilities across the digital ...

ClicData, providers of a data management platform for midmarket organizations, has launched its AI Dashboard Builder. With ClicData's AI Dashboard Builder, an artificial intelligence agent builds and ...

DoubleVerify, providers of a platform to verify media quality, optimize advertising performance, and prove campaign outcomes, has launched attribution measurement for advertising on ChatGPT.

Gladly today launched agentic commerce, joining its agentic service to give companies one conversational artificial intelligence engine that sells to and serves customers in one conversation, ...

ZoomInfo has launched Agent Teams in GTM Studio, giving revenue teams artificial intelligence agents that run complete go-to-market plays. Agent Teams coordinates teams of agents across companies' ...

Consumer trust in businesses and institutions has been eroding for some time, but they remain loyal to personal relationships. In fact, plenty of research over the past few years has found that ...

Essent, part of the E.ON Group, is the Netherlands' largest energy supplier, serving roughly 2.5 million customers. Despite its strong market position, Essent's legacy on-premises contact center voice ...