Happy Birthday Singapore! We’re feeling doubly joyful because POSB is also celebrating our 140th anniversary this year. As the People’s Bank, we’re proud to have made banking simpler for everyone in Singapore. Watch our special POSB 140 edition of The History Hustle to find out how: bit.ly/2htr5xF And don’t forget to check out our exciting anniversary deals for you! Visit posb.com.sg/posb140 now! | POSB

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After a decade working at the bank branch, work was getting too routine for Grace Lim, 50. She started training to learn more about the bank’s products – fixed deposits, foreign currency, corporate accounts, general insurance and more – and till today, continues training to keep herself updated so she can help customers confidently and comprehensively. “Now our area of work is diversified, and I’m an all-rounder,” says Grace. “It is very important for the bank to keep upgrading its staff so they

“I had a regular customer who would come in almost every day. She speaks in dialect. She’s an elderly lady. One day, she came in with a letter that she did not understand. She asked for my help to read the letter. Some things that we do are beyond banking and these things are really built on trust,” shares Adeline, who started working as a bank teller at POSB in 1976. In 1972, POSB became an independent statutory board. To provide better service, the bank started to have separate counters in the