Zendesk's Head of AI: We're Only 5% Through the AI Revolution in Customer Service
0:48
YouTubeEye on AI
Zendesk's Head of AI: We're Only 5% Through the AI Revolution in Customer Service
The technology is ready. The adoption is not, and the gap is bigger than anyone is talking about. Shashi Upadhyay, head of product, engineering, and AI at Zendesk puts it clearly: we are maybe 5% through the adoption of AI in customer service. Not 50%. Not 30%. Five percent. And the reason isn't that the technology isn't good enough. It's that ...
238 views3 weeks ago
Zendesk: Most Viewed Videos
Helpful AI agents | Zendesk
0:16
Helpful AI agents | Zendesk
YouTubeZendesk
8.6M viewsMay 2, 2024
Magical customer experiences, powered by Zendesk
0:31
Magical customer experiences, powered by Zendesk
YouTubeZendesk
5.7M viewsSep 7, 2022
Rain to shine, powered by Zendesk
0:31
Rain to shine, powered by Zendesk
YouTubeZendesk
5.5M viewsAug 11, 2022
Related Products
Zendesk vs Desk
Alternatives to Zendesk
Ashley Zendesk
#Zendesk Tutorial
Zendesk 101: How to use Zendesk for customer support
Zendesk 101: How to use Zendesk for customer support
YouTubeApr 15, 2025
How to Use Zendesk for Customer Support in 2026 | Full Zendesk Tutorial for Beginners ✅
How to Use Zendesk for Customer Support in 2026 | Full Zendesk Tutorial for Beginners ✅
YouTube10 months ago
Top videos
2 Quick Zendesk Automations to Boost Support Efficiency (Easy Setup) #zendesk
1:17
2 Quick Zendesk Automations to Boost Support Efficiency (Easy Setup) #zendesk
YouTubeGrowthDot
61 views1 month ago
😱 Best ai tools for customer support - Zendesk AI
0:34
😱 Best ai tools for customer support - Zendesk AI
YouTubeDigital Jhaji Tech
419 views1 week ago
Zendesk: The Only Metric That Actually Matters in Customer Service
1:04
Zendesk: The Only Metric That Actually Matters in Customer Service
YouTubeSix Five Media
17K views1 month ago
Latest From Zendesk
Introducing Zendesk's Unified Navigation
3:16
Introducing Zendesk's Unified Navigation
YouTubeZendesk
24.6K views4 months ago
Luno + Zendesk: Empowering people through AI | Zendesk customer story
1:10
Luno + Zendesk: Empowering people through AI | Zendesk customer story
YouTubeZendesk
5.5K views8 months ago
Zendesk Copilot overview demo
5:05
Zendesk Copilot overview demo
YouTubeZendesk
8.5K views8 months ago
Sponsored
Zendesk® Official Site
www.zendesk.com
▼
Try Now
2 Quick Zendesk Automations to Boost Support Efficiency (Easy Setup) #zendesk
1:17
2 Quick Zendesk Automations to Boost Support Efficiency (Easy Se…
61 views1 month ago
YouTubeGrowthDot
😱 Best ai tools for customer support - Zendesk AI
0:34
😱 Best ai tools for customer support - Zendesk AI
419 views1 week ago
YouTubeDigital Jhaji Tech
Zendesk: The Only Metric That Actually Matters in Customer Service
1:04
Zendesk: The Only Metric That Actually Matters in Customer Serv…
17K views1 month ago
YouTubeSix Five Media
Zendesk Bulk Export in Under 1 Minute - GDPR Compliance App
1:08
Zendesk Bulk Export in Under 1 Minute - GDPR Compliance App
29 views1 month ago
YouTubeGrowthDot
Zendesk Launches $100M AI Startup Program!
2:22
Zendesk Launches $100M AI Startup Program!
40 views1 month ago
YouTubeSmall Business Trends
Zendesk unveils AI-powered Autonomous Service Workforce strategy
0:16
Zendesk unveils AI-powered Autonomous Service Workforce st…
36 views1 month ago
YouTubeVARINDIA
AI video tool gets reviewed by product marketers at Zendesk
0:43
AI video tool gets reviewed by product marketers at Zendesk
21 views1 month ago
YouTubeCapsule Video
1:24
How to Assign Tickets - Zendesk Ticketing System Tutorial
81 views2 months ago
YouTubeGrowthDot
0:40
Why Jims Fitness Chose Zendesk for a Better Support Experience
37 views1 month ago
YouTubePremium Plus
1:04
Zendesk: 75% faster legal review on Levelpath.
30 views1 month ago
YouTubeLevelpath
0:50
The End of Seat-Based Pricing | Tom Eggemeier, Zendesk CEO
1 views1 month ago
YouTubeSix Five Media
1:21
Discord Caught Lying About Age Verification
295.4K views4 months ago
TikTokjthefrog0
0:43
Customer experience before 😡 and after 😌 AI. Head over to our bio for …
1.5M viewsMar 23, 2023
TikTokzendesk
0:53
🌴 Quality customer service can turn a good vacation into a great vacatio…
1M viewsMar 28, 2023
TikTokzendesk
1:28
How $13B Freshworks Is Taking Over Zendesk From India 🇮🇳👨🏽‍💻 #zende…
398.7K viewsAug 22, 2024
TikTokthirdnetwork
1:12
Knowledge is power. And a powerful knowledge base? ✨ Well, that’s ju…
425.4K viewsOct 11, 2023
TikTokzendesk
1:38
Not all AI is designed for customer service. Zendesk AI is.
368.1K viewsSep 15, 2023
TikTokzendesk
0:15
How Musicians Find Their Perfect Gear with Zendesk AI
207.4K viewsMay 20, 2024
TikTokzendesk
1:00
ZendeskAI - Putting Humans First for Better Customer Experience
219.7K viewsApr 16, 2024
TikTokzendesk
See more videos
Static thumbnail place holder